Privacy Policy

Effective date: 11th March 2025

1. Introduction

This privacy policy explains how we handle your personal data collected through our caregiver app designed to support elderly loved ones. We respect your privacy and are committed to protecting your personal data.

2. Data Collected

We collect only necessary personal data, such as:

• Name and contact details of caregivers and elderly users.
• Location data (optional, used only with explicit consent).
• Health-related information provided voluntarily to offer appropriate caregiving support.

3. Purpose of Data Collection

Your personal data is collected to:

• Provide and improve caregiving support features.
• Communicate essential information and updates.
• Ensure the safety and well-being of elderly users.

4. Data Security and Storage

We securely store your data using industry-standard measures. Data is stored only as long as necessary for the services provided or as required by law.

5. Your Rights under GDPR

Under GDPR, you have the right to:

• Access, rectify, or delete your data.
• Withdraw consent at any time.
• Restrict or object to processing.
• Lodge a complaint with a supervisory authority.

6. Sharing of Data

We do not share your personal data with third parties except:

• With your explicit consent.
• When required by law.

7. Contact Us

If you have questions about your data or privacy, contact us at privacy@eldernova.com.

We may update this policy occasionally. Changes will be posted on this page.